Receptionist

Our colleagues at Blackheath Standard Surgery are looking to recruit a motivated and reliable part-time Receptionist to join their welcoming and supportive team. Providing front desk reception cover, the post holder will possess excellent interpersonal and communication skills and have an empathetic and caring nature, as they will be responsible for greeting patients and visitors to the practice. The role will also include booking appointments and signposting patients to the relevant services, answering incoming calls, responding to queries, replying to email correspondence and assisting with general administrative tasks.

A friendly, busy practice, whose ethos is to provide effective, high quality healthcare to their 7,700 patients in a caring, supportive and helpful manner, they are located in a pleasant part of Blackheath, South East London, and form part of the Blackheath and Charlton Primary Care Network. The practice is led by 2 GP Partners, with a multidisciplinary team consisting of 2 Salaried GPs, 3 Practice Nurses, a Nurse Associate, 2 Healthcare Assistants, Clinical Pharmacist, Pharmacy Technician, Physiotherapists, Social Prescribing Link Worker, Care Coordinator and a Mental Health Practitioner, who are further supported by an experienced reception/administrative team.

This position is for 22 hours per week, working across 4 days, Monday to Friday on a seven week rolling rota between 7.00am to 12.30pm and 1.30pm to 7.00pm. Saturday mornings also form part of the practice’s enhanced access service, with the option to work these sessions on a rotation basis. Flexibility is essential, as shift patterns may vary, particularly during periods of sickness and annual leave, where cover for colleagues is required. A team player, the successful candidate will be an efficient multi-tasker, with the ability to remain calm under pressure.

Ideally, they would prefer someone who has GP experience or experience of working in a medical environment. However, they would still welcome applications from someone who has worked in a similar reception role, and is willing and quick to learn.

If you are interested in applying for this position, further information can be found on the NHS Jobs website via the link below. Please note the closing date for applications is Saturday 31st May 2025.